Reservation

1. How can I book a car with Mobiway Car?

You can make a reservation directly through our website mobiwaycarrental.com in just a few clicks. Select your vehicle, pick-up location, dates, and confirm your booking instantly.

2. Can I rent a car at Marrakech Airport?

Yes. Mobiway Car provides airport pick-up and drop-off services at Marrakech Menara Airport (RAK). A member of our team will welcome you upon arrival.

3. What documents are required to rent a car in Morocco?

You will need:

  • A valid passport or ID

  • A valid driver’s license (international license recommended but not mandatory)

  • A reservation confirmation

4. Can I change or cancel my reservation?

Yes. Mobiway Car offers free cancellation within the allowed period. You can modify or cancel your booking by contacting our customer service.

5. Are unlimited kilometers included?

Yes, most rentals include unlimited mileage, allowing you to explore Marrakech and all of Morocco without restrictions.

6. Can I get the car delivered to my hotel or Airbnb?

Absolutely. Mobiway Car offers free delivery anywhere in Marrakech, including hotels, riads, residences, and city center locations.

Payment

1. What payment methods do you accept?

Mobiway Car accepts:

  • Cash payments (MAD, EUR, USD)

  • Bank cards (Visa / Mastercard)

  • Secure online payments

2. Do I need to pay online when booking?

No. Online payment is optional. You can pay upon vehicle pick-up unless you choose a prepaid offer.

3. Is there any hidden fee?

Absolutely not. All prices are clear, transparent, and tax-included. No surprise charges at pick-up.

4. Do you require a security deposit?

Depending on the car category, a refundable deposit may be required. It can be paid in cash or by card.

5. When will the security deposit be refunded?

The deposit is refunded immediately after vehicle inspection at drop-off, as long as no damage is found.

6. Are fuel charges included in the rental price?

Fuel is not included. The car must be returned with the same fuel level you received at pick-up.

7. Do you offer long-term rental discounts?

Yes. Mobiway Car provides special long-term rates for weekly or monthly rentals. Contact us for a personalized quote.